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器官捐献家属沟通专员的选择及工作难点应对策略

廖苑 王雪文 郭勇 刘亚杰 江文诗

廖苑, 王雪文, 郭勇, 等. 器官捐献家属沟通专员的选择及工作难点应对策略[J]. 器官移植, 2020, 11(4): 492-496. doi: 10.3969/j.issn.1674-7445.2020.04.012
引用本文: 廖苑, 王雪文, 郭勇, 等. 器官捐献家属沟通专员的选择及工作难点应对策略[J]. 器官移植, 2020, 11(4): 492-496. doi: 10.3969/j.issn.1674-7445.2020.04.012
Liao Yuan, Wang Xuewen, Guo Yong, et al. The choice of communication specialist for family member of organ donation and corresponding strategy for work difficulty[J]. ORGAN TRANSPLANTATION, 2020, 11(4): 492-496. doi: 10.3969/j.issn.1674-7445.2020.04.012
Citation: Liao Yuan, Wang Xuewen, Guo Yong, et al. The choice of communication specialist for family member of organ donation and corresponding strategy for work difficulty[J]. ORGAN TRANSPLANTATION, 2020, 11(4): 492-496. doi: 10.3969/j.issn.1674-7445.2020.04.012

器官捐献家属沟通专员的选择及工作难点应对策略

doi: 10.3969/j.issn.1674-7445.2020.04.012
基金项目: 

广东省器官捐献与移植免疫重点实验室项目 2013A061401007

广东省器官捐献与移植免疫重点实验室项目 2017B030314018

器官移植国际合作基地建设 2015B050501002

中欧器官捐献领导力培训与专业技术输送计划项目 573787-EPP-1-2016-1-ES-EPPKA2-CBHE-JP

详细信息
    作者简介:

    廖苑,女,1976年生,硕士,副主任护师,研究方向为器官捐献协调与人文关怀,Email: sums5927@126.com

    通讯作者:

    江文诗,女,1984年生,硕士,高级顾问,研究方向为人体器官捐献和组织捐献以及医学信息化管理与大数据,Email: wenshi.jiang@hotmail.com

  • 中图分类号: R617

The choice of communication specialist for family member of organ donation and corresponding strategy for work difficulty

More Information
  • 摘要: 家属沟通是器官捐献与移植流程中不可缺少的一环,该环节的核心是通过人与人之间的沟通建立信任关系。谈话者的一言一行将直接影响潜在捐献者家属对器官捐献产生的总体印象。无论最终是否同意捐献,家属可能会将其亲身经历和感受与身边的亲友分享,进行二次传播。因此,在临床实践中,“器官捐献家属沟通的最佳人选”一直是器官捐献工作者致力探讨的问题。纵观不同国家或地区的经验,由于社会体制、文化背景、组织架构、临床实践等方面的差异,各国就该问题有不同的建议和做法,本文将围绕该议题展开讨论,总结当前家属沟通工作的难点并提出应对策略。

     

  • 图  1  2017年部分欧盟国家器官捐献家属拒绝率[5]

    Figure  1.  Family members' rejection rate of organ donation in some European Union countries in 2017

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出版历程
  • 收稿日期:  2020-04-13
  • 网络出版日期:  2021-01-19
  • 刊出日期:  2020-07-15

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